About our Terms
1.1 These Terms explain how you may use this website (the Site).
1.2 References in these Terms to the Site includes the following websites: www.murrayyeatman.com, and all associated web pages.
1.3 You should read these Terms carefully before using the Site.
1.4 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
1.5 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
1.6 If you have any questions about the Site, please contact us during normal business hours by:
1.6.1 e-mail firstname.lastname@example.org, or 1.6.2 telephone +44 (0) 330 133 0043.
Acceptable use policy means the policy www.murrayyeatman.com/acceptable-use policy, which governs your permitted use of the Site;
Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;
Online terms and conditions for the supply of goods means the terms and conditions www.murrayyeatman.com/terms-and conditions, which will apply to you ordering goods using the
Site; Site has the meaning given to it in clause 1.1;
Terms means these terms and conditions of use as updated from time to time under clause 10;
we means Murray and Yeatman Distilleries Ltd, company registration number 12203024, with VAT registration number 331886193 and the registered office of which is at 4 Whiteley Close, Seaford, BN25 4AQ (and us or our shall have the same meaning);
and you means the person accessing or using the Site or its Content (and your shall have the same meaning).
2 Using the Site
2.1 The Site is for your personal and non-commercial use only.
2.2 You agree that you are solely responsible for: 2.2.1 all costs and expenses you may incur in relation to your use of the Site; and
2.2.2 keeping your password and other account details confidential.
2.3 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
2.4 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at email@example.com.
2.5 As a condition of your use of the Site, you agree to comply with our Acceptable use policy and our Online terms and conditions for the supply of goods, where applicable.
2.6 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.
3 Your privacy and personal information
4 Ownership, use and intellectual property rights
4.1 The Site and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.
4.2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
4.3 Trade marks: Murray and Yeatman is our trademark. Other trade marks and trade names may also be used on the Site. The use of any trade marks on the Site is strictly prohibited unless you have our prior written permission.
5 Accuracy of information and availability of the Site
5.1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
5.2 We may suspend or terminate operation of the Site at any time as we see fit.
5.3 You may have certain legal rights when using the Site (such as if the Online terms and conditions for the supply of goods apply to you). These are also known as ‘statutory rights’ as they are derived from laws such as the Consumer Rights Act 2015. A summary of your key rights is set out at the beginning of the Online terms and conditions for the supply of goods.
5.4 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
5.5 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.
6 Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
7 Limitation on our liability
7.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
7.1.1 losses that: (a) were not foreseeable to you and us when these Terms were formed; or (b) that were not caused by any breach on our part;
7.1.2 business losses; and
7.1.3 losses to non-consumers. 8 Events beyond our control We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or pandemic, flood, fire, explosion or accident.
8 Rights of third parties
No one other than a party to these Terms has any right to enforce any of these Terms.
These Terms are dated 17 July 2020. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 10. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
10.1 We will try to resolve any disputes with you quickly and efficiently.
10.2 If you are unhappy with us please contact us as soon as possible.
10.3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:
10.3.1 let you know that we cannot settle the dispute with you; and
10.3.2 give you certain information about our alternative dispute resolution provider. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the ‘Your Europe’ portal: https://webgate.ec.europa.eu/odr/.
10.4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
10.5 Relevant United Kingdom law will apply to these Terms.
Website Terms of Sale
Please read the following important terms and conditions before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to.
This contract sets out: • your legal rights and responsibilities;
• our legal rights and responsibilities; and • certain key information required by law. In this contract:
• ‘We’, ‘us’ or ‘our’ means Murray and Yeatman Distilleries Limited, a company registered in England and Wales under company number 12203024, with registered address at 4 Whiteley Close, Seaford, BN25 4AQ; and
• ‘You’ or ‘your’ means the person using our site to buy goods from us. If you don’t understand any of this contract and want to talk to us about it, please contact us during normal working hours by:
• Email firstname.lastname@example.org; or
• Telephone +44 (0)330 133 0043.
2 Your privacy and personal information
3 Ordering goods from us
3.1 Below, we set out how a legally binding contract between you and us is made.
2 3.2 You place an order on the site by selecting the items you wish to purchase, the items being saved in your basket which are then ordered via completing a payment online. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.
3.3 When you place your order at the end of the online checkout process (eg when you click on the place order button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
3.4 We may contact you to say that we do not accept your order. This is typically for the following reasons:
3.4.1 the goods are unavailable;
3.4.2 we cannot authorise your payment;
3.4.3 you are not allowed to buy the goods from us;
3.4.4 we are not allowed to sell the goods to you;
3.4.5 you have ordered too many goods;
or 3.4.6 there has been a mistake on the pricing or description of the goods.
3.5 We will only accept your order when we email you to confirm the order has been accepted and when delivery to you can be expected (Confirmation Email). At this point:
3.5.1 a legally binding contract will be in place between you and us; and
3.5.2 we will dispatch the goods to you to the address you provided.
3.6 If you are under the age of 18 you may not buy any goods from the site.
4 No right to cancel
4.1 Once you have submitted an order and payment has been made you cannot cancel or return the goods delivered to you.
4.2 If you would like to contact us about an order, please send an email to email@example.com
5.1 We use APC to deliver our goods. You can see your delivery options during the online order process before you submit the order.
5.2 The estimated date and time window for delivery of the goods is set out in the Confirmation Email (see clause 3.5).
5.3 If something happens which:
5.3.1 is outside of our control; and
5.3.2 affects the estimated date of delivery;
3 we will let you have a revised estimated date for delivery of the goods.
5.4 Delivery of the goods will take place when we deliver them to the address that you gave to us.
5.5 We cannot deliver the goods if we are unable to properly identify you. Please provide our driver with a form of ID (passport or photocard driving licence) to confirm your name and age.
5.6 Unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:
5.6.1 let you know;
5.6.2 cancel your order; and
5.6.3 give you a refund. 5.7 If nobody is available to take delivery, please contact us / the courier using the details in the Confirmation Email to arrange another date for delivery.
5.8 You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods.
5.9 We do not make deliveries to any addresses outside of the UK.
6.1 We accept the following credit cards and debit cards: Visa, Visa Debit, Mastercard, Meastro, Amex
6.3 Your credit card or debit card will only be charged when the goods are dispatched.
6.4 All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:
6.4.1 Verified by Visa: www.visa.co.uk ;
6.4.2 Mastercard®SecureCodeTM: www.mastercard.co.uk ;
or 6.4.3 American Express SafeKey: www.americanexpress.com/uk/ .
6.5 If your payment is not received by us and you have already received the goods, you:
6.5.1 must pay for such goods within 30 days;
or 6.5.2 must return them to us as soon as possible in the same condition.
4 6.6 If you do not return any goods (such as where you have not paid for them) we may collect the goods from you at your expense. We will try to contact you to let you know if we intend to do this.
6.7 Nothing in this clause affects your legal rights to cancel the contract during the ‘cooling off’ period under clauses 4 and Error! Reference source not found.
6.8 The price of the goods:
6.8.1 is in pounds sterling (£)(GBP);
6.8.2 includes VAT at the applicable rate;
and 6.8.3 does not include the cost of delivering the goods.
7 Nature of the goods
7.1 We are required by law to ensure our goods:
7.1.1 are of satisfactory quality;
7.1.2 are fit for purpose;
and 7.1.3 match the description, sample or model.
7.2 The packaging of the goods may be different from that shown on the site.
7.3 While we try to make sure that:
7.3.1 all weights, sizes and measurements set out on the site are as accurate as possible, there may be a small tolerance of up to 2% in such weights, sizes and measurements; and
7.3.2 the colours of the labelling of our goods are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.
7.4 Any goods sold at discount prices will be identified and sold as such.
7.5 If we can’t supply certain goods we may need to substitute them with alternative goods of equal or better standard and value. In this case:
7.5.1 we will let you know if we intend to do this but this may not always be possible; and
7.5.2 you can refuse to accept such substitutes, in which case we will offer you a refund or a replacement and let you know how long such an offer remains open for.
8 End of the contract
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
9 Limit on our responsibility to you
9.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
9.1.1 losses that: (a) were not foreseeable to you and us when the contract was formed; (b) that were not caused by any breach on our part;
9.1.2 business losses; and
9.1.3 losses to non-consumers.
10.1 In the event of a dispute, we will try to resolve any disputes with you quickly and efficiently.
10.2 If you are unhappy with:
10.2.1 the goods;
10.2.2 our service to you; or
10.2.3 any other matter, please contact us as soon as possible.
10.3 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will let you know we cannot settle the dispute and we will seek to resolve the dispute by alternative dispute resolution.
10.4 If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
10.5 The laws of England and Wales will apply to this contract.
11 Third party rights
No one other than a party to this contract has any right to enforce any term of this contract.